Personalized pet care built around your pet's routine, comfort, and individual needs. From daily walk and drop-ins to extended care, our team provides dependable, thoughtful care throughout Sussex County, so you can feel confident knowing your pets are in good hands.
Care for Every Kind of Companion
Flexible, personalized care designed around your pet's routine, comfort, and individual needs.
Walks & Drop-In Visits
Overnight Pet Sitting
Pet Nanny
Small Animal Care
Pet Transportation
Pet Adventures
Proudly Serving Sussex County, Delaware
Lewes | Rehoboth Beach | Dewey Beach | Milton | Millsboro | Georgetown | Long Neck | Harbeson | Lincoln | Surrounding Areas
ONGOING PET CARE
Recurring Care
For pet parents who need dependable care on a consistent schedule, recurring care offers a simple way to make your pet's routine part of ours. Whether it's midday walks while you're at work, regular visits during long shifts, or scheduled exercise throughout the week, we'll create a routine built around your pet's needs and your schedule.
Recurring care is ideal for busy professionals, health care workers, commuters, and pet parents who simply want their pets to enjoy consistent one on-one-care throughout the week.
Recurring care options and preferred rates may be available for qualifying clients with an established, ongoing schedule. Recurring rates apply only to regularly scheduled services and do not extend to vacation care, overnights, additional visits, or services booked outside of the established recurring schedule.
GOOD TO KNOW
Additional Rates & Policies
Meet & Greets
At least one initial meet & greet with a member of our care team is required before services begin. Once you and your pets have met one team member, we're comfortable assigning other members of our care team as needed. Clients are always welcome to meet additional sitters before they provide care.
Initial meet & greets are $15 per sitter. If an additional meet & greet is requested with a sitter you have already met, the standard 30-minute visit rate of $30 applies.
While only one team member is required to meet your pets, we recommend meeting at least two whenever possible. This gives your pets familiarity with more than one caregiver and provides greater flexibility if your regularly scheduled sitter is unavailable or a change in care provider is needed.
Keys & Access
If Bruno the Wigglebutt keeps a physical key on file for your home, please let us know whenever your locks or keys change. Updated keys may be left for us during a scheduled visit at no additional charge. If a separate trip is needed for a team member to pick up a new or replacement key, an additional key pickup fee will apply.
Holiday Care
Holiday availability is limited, and additional holiday rates apply during recognized holidays and peak travel periods. Rates vary based on the holiday, surrounding travel dates, and anticipated demand.
10% | Holiday & Peak Travel Rate
May apply to select holidays, holiday weekends, school break periods, and surrounding high-demand travel dates.
15% | Major Holiday Rate
Applies to higher-demand holidays and select surrounding dates, including Memorial Day, Labor Day, Independence Day, and Thanksgiving Weekend.
25% | Premium Holiday Rate
Applies to our highest-demand service dates, including Christmas Eve, New Year's Eve, New Year's Day & Valentines Day.
Closed Holidays
Bruno the Wigglebutt does not provide pet care services on Thanksgiving Day or Christmas Day.
Exact holiday and peak-travel dates are determined annually and may vary from year to year. Applicable holiday rates will be reflected at the time of booking.
Cancellations
Individual visits cancelled within 24 hours of the scheduled service are subject to a 20% Cancellation fee. Overnight stays and multi-day vacation care cancelled within 72 hours of the start of care are subject to a 20% cancellation fee.
Bookings that include a recognized holiday or holiday weekend are subject to a 50% cancellation fee when cancelled within 14 days of the first scheduled service.
Services reserved as a precaution, including visits scheduled in case of flight delays, travel changed, or a later than expected return home, are non-refundable once the service period has begun. If you return home early or no longer need a reserved visit, the schedule service remains fully chargeable.
Payment
Payment is due in full before the first scheduled service begins. Services are not considered confirmed until payment has been received.
Once care has begun, unused or no-longer-needed visits due to an early return, change in travel plans, or other changes to the client's schedule are non refundable.
Additional Pets
Standard service rates include up to three pets per household. For households with more than three dogs and/or cats, an additional $5 per pet, per visit will apply.
Early & Late Visits
Individual services scheduled to begin before 8:00 AM or at 8:00 PM or later are subject to an additional 15% service fee.
This fee does not apply to overnight services with a standard scheduled start time of 8:00 PM.
Short - Notice Requests
We do our best to accommodate last-minute care whenever our schedule allows. However, availability for short-notice requests is limited and cannot be guaranteed. Advance booking is strongly recommended, particularly for weekends, holidays, and peak travel periods.
Service & Arrival Windows
Schedule visit times include a 60 minute arrival window to allow for travel, traffic, weather, and the needs of other pets in our care. For example, a visit scheduled for 12:00 PM may begin any time between 11:30 AM and 12:30 PM.
We do our best to stay as close to your requested time as possible. Pets requiring time-sensitive medications or other care that must occur at a specific time should be discussed with our team when scheduling so we can determine whether we can accommodate their needs.
Arrival windows refer to the start time of the service. Your pet will still receive the full amount of care time booked.
Inclement Weather & Safety
Your pet's safety and the safety of our care team always come first. During severe weather, unsafe road conditions, extreme temperatures, or other circumstances outside of our control, scheduled services may be adjusted, shortened, delayed, or modified if necessary.
During certain weather conditions, outdoor activities and walks may be replaced with a brief potty break and indoor care or enrichment.
Care Team & Sitter Assignments
We do our best to maintain consistency with your pet's regular caregiver whenever possible. However, services are booked with Bruno the Wigglebutt as a care team and are not guaranteed with a specific sitter unless otherwise arranged.
Caregiver assignments may change due to availability, illness, emergencies, scheduling needs, or other circumstances. Having your pet familiar with more than one member of our team helps us provide reliable care even when their usual caregiver is unavailable.
READY WHEN YOU ARE
Ready to Find the Right Care for Your Pet?
Whether you need occasional visits, ongoing care, overnight support, or something a little more personalized, we'll help you find the care option that works best for your pet and your routine.